If you’re looking for a good flight deal, car rental, or hotel stay, you’ve probably come across a number of platforms that compare prices and help you discover good deals. One of the popular names in the space is Ovago.
However, if you’ve never used the platform, you may be wondering whether the deals you see from the site are too good to be true. In the following sections, we offer a detailed Ovago review and share with you some of the opinions other customers have about the brand.
What is Ovago
Ovago provides a range of services such as travel management, airline ticket booking, discounted deals, and online travel options. They also offer assistance with meetings and events, expense management, and related data. Their staff is available for support and emergency assistance worldwide, all year round.
The platform is mostly known for offering good flight deals, usually at a much-discounted price compared to airlines.
Who owns Ovago
Although there is little information about the owners of Ovago, it is known that the company is privately owned and founded in 2017. Its headquarters are located in the USA, more specifically the San Francisco Bay Area.
During its years of operation, the brand has received a lot of contradicting reviews.
Ovago flight reviews
While some Ovago flight reviews are positive and express customers’ satisfaction, others suggest the presence of an Ovago scam. Just as there are conflicting opinions, the Ovago ratings are very different from site to site.
The brand enjoys a 4.6-star rating on Trustpilot. At the same time, on sites like Sitejabber, the brand has a 1.3-star rating from more than 100 reviews.
Overall, Ovago complaints dominate across the online space, with users expressing their dissatisfaction with the company. For example, one individual shares a story about how they should have been assisted in rebooking a ticket by the travel company. Instead, the company mistakenly canceled their existing ticket, leaving them without a flight, and no other options. Despite providing documentation and emails from the airline to the company’s customer service that showed their error, they denied any wrongdoing. As a result, the individual had to make an additional investment to book a new flight and rectify the situation.
Other Ovago travel reviews reveal similar situations, where the customer has been left stranded on the ground with no flight to board and no explanation. Naturally, one of the most common Ovago complaints is poor customer service.
Despite the presence of negative Ovago reviews online, there are also others that confirm the legitimacy of the company and share that their experience has been positive.
Is Ovago legit?
Considering the dominance of negative reviews, it may be best to find an Ovago alternative when looking for a cheaper flight option.
It is definitely advised to exercise caution when dealing with this particular travel company as they have been allegedly known to engage in deceptive practices. For example, one such practice involves the cancellation of confirmed tickets if another customer is willing to pay a higher price for the same ticket.
They typically issue a confirmed ticket for a lower price and then cancel it, offering the customer a refund or an option to reschedule their flight. If the customer chooses to reschedule, the company leaves the booking in a processing state indefinitely while attempting to find another customer who is willing to pay more for the same ticket. If they are successful, they will cancel the original customer’s booking and blame the airline for not processing the ticket.
Most customers who have experience with Ovago recommend avoiding using the platform and instead opt for a reputable online travel booking agent to avoid falling victim to this unethical price bidding practice. However, if the lowest price is what you’re after, you can take up on the higher risk and book with Ovago.
Luckily, there are plenty of Ovago alternatives to try if you’re not sure about the legitimacy of the company. Here are a few suggestions:
Travelopick is a similar travel booking website that provides customers with a range of travel-related services, such as airline tickets, hotel bookings, vacation packages, car rentals, and travel insurance.
Customers can use the website to search for and compare prices across multiple travel providers and book their travel arrangements online. The company aims to provide customers with a simple, convenient, and affordable way to plan and book their travel itineraries.
Another option is Skyscanner – a popular travel search engine that helps people find and compare prices for flights, hotels, and rental cars. It enables users to find deals with an easy-to-use interface that allows them to search for the best deals across multiple travel providers.
People love using Skyscanner because it saves them time and money by displaying prices from different providers on one platform. Additionally, Skyscanner’s flexible search options and alerts for price drops make it an attractive option for people looking for the best deals on their travel bookings.
White Cloud Charter
White Cloud Charter is a private jet charter service that offers customers the option to rent private aircraft for their personal or business travel needs. Similar to Ovago, White Cloud Charter provides a range of services such as travel management, event planning, and 24/7 customer support.
Unlike Ovago, which provides a wider range of travel-related services such as hotel bookings, car rentals, and travel insurance, White Cloud Charter’s services are more focused on private air travel.
In a nutshell, Ovago is an operating travel agency with popularity among consumers. However, it’s also associated with a lot of complaints and negative reviews. If you do decide to use Ovago for your next travels, we highly recommend taking caution and carefully reading all policies and practices of the company. We also suggest exploring some of the suggested alternatives to avoid unexpected and costly situations.